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-- Synching with Outlook and 2 PCs (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=17215)


Posted by suncor on 07-26-2001 10:40 PM:

Synching with Outlook and 2 PCs

I am having a problem synching my email between Outlook 2000 and my Visor Platinum. I have it set to synchronize the files, and I have not set any filters on my visor. When I hotsynch, all of the messages in my Outlook inbox are indeed transferred to my visor, and any messages in my visor outbox are transferred to my Outlook. I synch my visor to both my home computer and my work computer. The problem I am having is that any email messages that have been transferred to my visor from one computer are not transferred to my other computer when I synch it. Worse than that, these messages are also deleted from my visor during the synch. Am I doing something wrong, or is this a flaw in the program? If it is a flaw in the program, is there a third party program I can download to work around this? Thanks


Posted by Keefer Lucas on 07-29-2001 02:08 AM:

Ah, the Old Outlook on Two Computers Problem

This "issue" is well documented. Unfortunately you can only really synchronize your Visor, with the built in Mail software with one desktop at a time. Each time you synchronize at home or work it will reload the Inbox content in its entirety -- there is no way to merge the two different versions of Outlook. There are third party apps that will do what you want, but they cost between $30 and $50.

I have the same issue, and I worked around it this way: I collect only work email at work, but collect both work and personal email at home. I set Outlook at work to leave messages on the server for 14 days (although a day or two would be fine), an option under the Advanced field in server set-up on the Mail Account set-up in the Windows control panel.

Each time I check email from home it captures all my email, including those from work which I may already have seen. That way my Visor holds both my personal and work email. I configure my Hotsynch at work so that it does not synchronize my email. This means that I don't have my very latest work email on my Visor, but I do have every email I receive within the ten hours between my morning Synch and when I Synch coming home from work.

If there is ever a need to get an important email onto my Visor while I am at work, I will simply Custom Hotsync and allow my Visor to load my latest work email, knowing that it will restore all my personal email when I get home. That doesn't happen very often.

The whole key to the workaround is leaving email on the server for a few days (which, incidently, is a really good way to idiot-proof the backup of your latest, and typically most valuable email correspondance. If I ever have a catastrophic failure, or need to access my email from someone else's machine in an emergency, it will always download every email I have received in the last 14 days.)


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