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i'm a new visor user and am having problems hotsynching to my desktop. i'm using a serial cable with palm software installed. problem is it begins the hotsync which it states is in progress and status is synchronizing mail. nothing ever happens except for the software on my desktop to freeze. any help would be appreciated.

If you have an e-mail program that is not fuly compatible with the Pal OS, this will cause a delay or lock up.
Go to Hot Synch on the tool bar and choose custom. If you want to get rid of the e-mail issue completely, go to mail and choose do nothing and set it as the default. If you wish to continue to use the e-mail, you need to customize your e-mail set up.


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rhino817 thanks for the info, it now works great.

Here's another possibility: I get mail on a Novell Groupwise system, and we have a couple of mailing lists that are about 2000 names long. If I didn't manage my inbox and tried to sync an email that had been sent this way, though my *email* system reported "To:" as "staff", when it synchronized, it would try to send the entire list of 2000 names. This would cause my hotsync to fail out. If I went back into my mailbox and deleted these big lists, I'd sync, no problem.

Sounds, though, like you have at least a partial sollution already. If you want to sync your mail, and have a situation like the one I described above, you might give that a try.

Winkle