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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- Where is VPl available besides handspring.com? (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=9764)


Posted by nmehta211 on 11-29-2000 02:20 AM:

Specifically, anyone know if it is available at Staples? I wanted to use one of the discount coupons to buy my first PDA.


Posted by gimme on 11-29-2000 08:21 AM:

don't know if staples has it in stock at their b&m locations.

in fact, staples.com has a limited selection of handspring accessories.

if you're willing to purchase a vpl through amazon.com, they're offering free shipping on the vpl.

there's also a $50 off $200 coupon (AMZN-ELEC-TRNC).

$299 visor platinum @ amazon.com


Posted by nmehta211 on 11-30-2000 01:43 AM:

Thanks so much for your help. I just ordered it today! Upon ordering, it allowed me to apply the discount from Amazon, but after receiving the confirmation email, it said it was 299. what gives? i hope they give me the discount.


Posted by gimme on 11-30-2000 09:02 AM:

oops

[Edited by gimme on 11-30-2000 at 04:10 AM]


Posted by gimme on 11-30-2000 09:03 AM:

that's odd...

your email confirmation should reflect the discount. if it doesn't, log into your account, and check your order history on this page.

should you discover that the discount wasn't applied to your order, contact amazon's customer service at 1-800-201-7575, or send them an email at [email protected].

my experiences with their CSRs have been extremely helpful. i'd also recommend calling them for a faster response...especially during the busy holiday season.


Posted by gimme on 12-01-2000 01:51 AM:

a few customers have experienced this

just one more thing...

i'm sorry for not mentioning that you needed to request to speak with an order specialist. apparently they're the only ones who are authorized to fix the error.


Posted by nmehta211 on 12-01-2000 06:14 PM:

Thumbs up

You are exactly right, I spoke to the order specialist and took care of everything, although i had to wait on the phone for a good fifteen minutes. Thanks again for your advice. Interestingly, my email that i sent after the pricing mistake was made has yet to be answered.


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