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- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- Did anyone get anything for free??? (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=5798)

Can we start a log of what Handspring has been giving free or as compensation?

date ordered.
date received.
what was free.

Ordered 1 visor on 9/30/99
Received 2 visors 10/26/99
Receieved 5 Pack of Stylus (11/2/99) with an apology letter for charging for and sending two visors.

I received the same 5 stylus pack for the inconvenience of being over shipped. They credited my card (before getting the visor back so I won't have to go out of pocket.) Handspring has done the right thing by me. Appology accepted!

By the way, the answer to a question from another thread, the stylus does have a reset pin. It is plastic, so don't flinch!

9/14
Still no visor
Refunded money for serial cradle.
Refunded $20.00

I received the same 5 stylus pack for the inconvenience of being over shipped. They credited my card (before getting the visor back so I won't have to go out of pocket.) Handspring has done the right thing by me. Appology accepted! They also credited the extra $20.00 charged per Visor Deluxe.

I'm very happy!