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-- Fatal exceptions leading to looping reset!? (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=3035)

Here is my prob,

I'll finish what I'm doing (usually a game, avantgo, calender(4.0) or phone), tap on the home key, and then shut it off, getting my "end comm" image from trek hack. No prob there.

When I go to turn it back on the next time, I won't get the startup screen for trek hack just my home screen with a big fat "fatal exception" window. No starting sounds, no buttons work, nothing.

The only thing I can do is use a pin to soft reset and then I get the looping "P" reset. Next I'll hold the pwr button for 1 cycle of the looping "P", release and hit yes on the hard reset.

I've been fighting this for quite awhile. I've tried not carring a springboard mod, no hacks what so ever, remove this program and that program. Nothing seams to work.

Anybody have an idea? I'm wondering if it could be the damn dram thats doing it. I only see the fault when I go to turn it back on.

Thanxs for the help guys


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Rose's are Red
My Visor is Blue....

Had the same problem:
Try this: http://discussion.visorcentral.com/...TML/001472.html

Summary: get and install Preferences Editor, and in the Unsaved Preferences, delete psys preference records and warm reset (reset pin and UP ARROW - stops all apps from loading) until the looping stops. I killed all the numerous hotsync prefs as well.

My experience up to now (I've done it twice already (once after a full restore to a replacement, and once after I brutally cut off a HotSync) is that the worse effects you have when deleting all PalmOS prefs is: you have do calibrate the digitizer again, or all you categories in memos, to do, and telephone get wiped (sync with "desktop overwrites handheld for these apps afterward). Wiping HotSync prefs makes you lose the HotSync ID, but this is no problem since you assign it next time you sync.

Tell me if this helps!

[This message has been edited by Goyena (edited 07-11-2000).]

Yea, I saw that post after I posted mine.
I tried it and I'll see how it goes.

So far I did have to reset my digitizer. My phone stayed the same.

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Rose's are Red
My Visor is Blue....

The problem you describe fits exactly
the symptoms of the 8MB DRAM problem.
You do have a visor deluxe, right?

When the visor is turned off, the
refresh occasionally doesn't work
properly and corrupts memory. When this
happens to some OS or memory tables,
you're hosed and must hard reset.

I agree with Lance (above). I have the same hard-reset/looping problem and the DRAM test on my Visor came up positive.

I called Handspring and my replacement is on the way. Download the test from the HS site, and do it. What have you got to lose? You might get a brand new Visor.

= Ruby

I third those statements. My visor finally succumbed to the DRAM error last night. Until then, I was willing to wait for the patch. After I lost a few things last night, I called and demanded a new visor.

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"The mind is like a parachute. It doesn't work unless it's open." - Frank Zappa

I thought they weren't going to be replacing them, just fix them with a patch?

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Rose's are Red
My Visor is Blue....

Well, their general policy is the patch. In my case, though, they were either going to send me a new one, or I was going to return mine. I was still within my 30-day refund period. I'm not sure how they'd handle it otherwise, but it seems that pushing the issue can make a difference.

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"The mind is like a parachute. It doesn't work unless it's open." - Frank Zappa