VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- VERY unhappy (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=6224)

Well, first let's start w/ the good news.When my visor's screen cracked for no apparent reason, I was greeted by the news from handspring that they would send me a new visor free of charge.
now, the bad news. That was 2 and a half weeks ago.Still no visor.I'm gettin kind of discouraged.I called last night and they told me that I should recieve it by the end of the week.I don't wanna wait another week!
I guess this is just another problem w/ handspring's CS.

Nobody from Customer Service is going to help you.

I finally emailed the CEO. Supposedly they are overnighting it today. We'll see what happens. I even have the cell phone number of their repair manager in case it doesn't get here.

Email me and I should be able to help you out.

[email protected]