VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- Service better than expected (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=6264)

After hearing all of this horrible news on the customer service of HS, i was so surprised when i called and was connected right away, and the operator answered my questions with clarity. they probably have improved.