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- Visor General Chat (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=31)
-- Replacement policy (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=12990)


Posted by dinosoar on 03-14-2001 02:16 AM:

Hello. Anything I should know about Handspring's $85 replacement policy, or is it really as straightforward as it seems? My procrastination in buying a case for my VDL finally bit me big time when I dropped it and cracked the screen. Thanks.

Dino


Posted by fixitgal on 03-14-2001 03:31 AM:

Lightbulb It really is simple...

quote:
from the Handspring website:

If your Visor handheld's screen has been broken, cracked or scratched Handspring will be happy to arrange a repair. For Visor, Visor Solo, Visor Deluxe, Visor Platinum or Visor Edge products, the cost of a screen replacement is $85.00. For Visor Prism the cost of a screen replacement is $100.00. To arrange for a screen replacement, please contact our CustomerCare Center at 1 (888) 565-9393 seven days a week, 24 hours a day, and please have your credit card ready."


See the website:

http://www.handspring.com/support/repairs.jhtml

It's a simple process and a fast turnaround time for a replacement unit. Just send the broken unit back...

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