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- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- Record Holder for sept order ? (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=6029)


Posted by molecularbond on 11-24-1999 01:14 PM:

Question

It looks to me like Handspring will eventually get all this mess behind them soon. Things are moving.

I was wondering if I was a record holder for not receiving my Sept 15 order yet ? The fact that I am in Canada doesn't help. My card just got dinged but has all the september orders been received out there ?


Posted by Meisty on 11-24-1999 01:49 PM:

Angry

I ordered September 16th and still waiting. I talked with Susuan at Handspring last week and she promised me I would have it no later than Tuesday, yesterday, so much for promises.

Chris


Posted by MITCooter on 11-24-1999 02:40 PM:

Post

I ordered September 16 and am also still waiting. As an interesting side note, I ordered one for my wife in late October, and then reordered hers on October 27 when Handspring lost that order. Hers arrived yesterday. When I called to ask why mine wasn't here yet, I was told that I would get mine soon, because they had a Fed Ex tracking number. Unfortunately, the Fed Ex tracking number didn't work. I am hopeful for today, but I am not holding my breath.


Posted by ToolkiT on 11-24-1999 03:11 PM:

Post

I ordered mid-september too....and no show yet..
And when the midle-man receives mine it still has to be shipped to the Netherlands...

I've been promissed heaven and earth...but no Visor yet...

I sent out an e-mail today (I gave up calling them) and hope to hear something soon...


Posted by Buffasaur on 11-24-1999 03:21 PM:

Post

Sept 21, no CC ding, 2 BDx. No idea why, as all information appears to be correct. Sent e-mail to Donna et al, received the usual platitudes. I'm waiting to see if anything shows up. Sounds like Molecularbond has the booby prize so far.


Posted by molecularbond on 11-24-1999 04:52 PM:

Talking

Just got it this very second !

Wow, blue DLX I guess I'll be the only guy in Montreal to have one for a few months...

Hang in there everyone. The pain is almost over. Do I get some stylus for being so nice and patient. I never screamed.


Posted by Rubberdemon on 11-24-1999 04:53 PM:

Post

molecularbond - congratulations. You're a light of hope for the rest of us up here. how did it come? Regular mail? What about charges? Us Canadians want to know...

[This message has been edited by Rubberdemon (edited 11-24-1999).]


Posted by molecularbond on 11-25-1999 01:19 AM:

Post

My answer posted in the Candian thread. Hang in there rubberdeamon


Posted by Meisty on 12-03-1999 09:50 PM:

Talking

Well I'm not going to be the grand prize winner, I received my Ice Visor Deluxe yesterday 12/2 and I love it!


Posted by Stuart142 on 12-05-1999 05:32 AM:

Angry

I think I hold the record...
Ordered: sept. 18th
Received: yeah right!
Called by handspring: once
Calls to hanspring: not enough fingers to count that high!


Posted by Grog on 12-06-1999 05:53 PM:

Angry

Sorry my hand wins:

Ordered: Sept 17th.
Received: (only empty promises to date).
Calls to HS: 9
Emails to Cust. Service: 2 (replies: 0)
Emails to Donna & Jeff: 1 (replies: 1!)
Charges to Credit Card: 2 (Oct. 20, Nov. 18)
Credit Card charges reversed: 2
Promises to call/email back: 3 / 2
Actual Calls/emails: 1(message) / 0


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