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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- Confirmation of Cancelled Orders? (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=5764)


Posted by Nemesys00! on 10-31-1999 01:48 AM:

Question

Has anyone received email confirmation of cancelled orders submitted through the Customer Care link on the Handspring website? I have sent a couple of messages in to make sure that my order is cancelled, but have not heard anything back. Last thing I need is for the Visor to show up on my doorstep now (after I've bought a IIIx).


Posted by Sooner76 on 11-02-1999 06:47 AM:

Post

Received my Visor today!! Too bad I canceled my order two weeks ago.... I ordered the blue deluxe and a serial cradle. The cradle arrived about a week after I canceled my order. I thought well it shipped before the cancelation went through. But today I received my deluxe. FEDEX even.... I just refused the shipment and FEDEX will ship it back. So now I have a serial cradle just sitting around until I have the time to ship it back.


Posted by Nemesys00! on 11-02-1999 01:30 PM:

Post

Sooner , My worry is that with the ongoing mess in shipping and billing, I have no confidence that they will 1) reverse the charge on the credit card, and 2) even acknowledge that the unit was returned and therefore charge for the unit.


Posted by MicroMan on 11-02-1999 02:33 PM:

Red face

I am in the same boat... I ordered a Palm IIIx yesterday for delivery tomorrow..
I "cancelled my order as directed.. I have
heard nothing either.... Isnt this crazy ?
LOLOLOL


Posted by Buffasaur on 11-02-1999 04:27 PM:

Post

It's too bad those who got one and didn't want it couldn't just forward the package to those of us that do...and transfer the charge. Yet another pipedream.


Posted by Sooner76 on 11-03-1999 05:44 PM:

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Well, I still have my FEDEX tag with the tracking numbers, so if Handspring denies getting it back I still have a little proof that it was sent back. Anyone want a serial cradle??


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