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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- It's heeeeerrrrreeee! (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=6022)


Posted by natescape on 12-03-1999 07:31 PM:

Talking

Yaaaaay. Ordered on 10/7 via the web. Turned out when I changed my credit card, they lost the number somewhere.

Exasperated, I sent an email to Donna Dubinski on Monday. Got a nice reply from her and was referred to a very friendly angel named Barbara Grossman. Barbara and I had several emails back and forth, and they overnighted it yesterday to me. Got it this afternoon. To compensate me for the delay and errors, they are sending me a second USB HotSync port for home.

For those still waiting, I sympathize. I also give you this message - the Visor is totally worth the wait. You'll be so glad you held on.


Posted by natescape on 12-04-1999 02:14 AM:

Angry

Spoke too soon. They sent me an extra serial port instead of a USB port. ARGGGGGGG.


Posted by Silicon_Knight on 12-04-1999 03:48 AM:

Talking

Dude, I'd so buy the extra serial cradle from you. I have a linux box and that doesn't support USB hotsyncs.

-=- SiKnight


Posted by MelonBoy on 12-04-1999 05:32 AM:

Post

Nate, I'll trade you a USB for your serial.

------------------
BC


Posted by natescape on 12-04-1999 08:39 PM:

Post

I appreciate the offer, guys, but if they're gonna ship me a USB Visor Cradle at no cost, I think I'd go that way.

Melonboy, if you wanted to pay for shipping both ways, I'd probably do it... rather than trying to deal with Handspring.

[This message has been edited by natescape (edited 12-04-1999).]


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