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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Visor Prism (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=19)
-- Am I insane...? (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=9232)


Posted by fubar on 11-06-2000 02:04 PM:

Question

Having been one of the people caught up in Handspring's web ordering fiasco a year ago, I find myself being drawn to upgrade to the Prism... Am I insane...??
This time - I know about VisorCentral BEFORE I order, so I've seen that there are;
charging problems
graffiti recognition problems
non-specific cases that don't fit
uninformed tech support people
some springboards don't work

My question is, do I really want to put myself through Handspring torture again...? Is it worth it..?? Would I be better off waiting until later in the month when they show up in retail channels...?

Anyone with experience from last year who has upgraded care to tell us all if it was as bad as before..????

__________________
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how did it all go so wrong?
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Posted by yardie on 11-06-2000 03:39 PM:

Wink Much Better

Things at Handspring are much much better than last year. Folks are getting their replacements within days instead of weeks and most orders are being shipped out within days instead of months. Still, I would wait until it hits retail before upgrading. That way, you can get to see and play with the unit before buying and can get a quick exchange if anything goes wrong.


Posted by dtgillis on 11-06-2000 03:44 PM:

Post

quote:
Originally posted by fubar
snip...
...
My question is, do I really want to put myself through Handspring torture again...? Is it worth it..?? Would I be better off waiting until later in the month when they show up in retail channels...?

Anyone with experience from last year who has upgraded care to tell us all if it was as bad as before..????



fubar...

Just a few more days (presumably Nov 16th) and the Prism will be in retail outlets. At this time I would guess the Prism for you is a "want" and not a "need". So what would waiting a week or so hurt?

Most people are reporting shipping times in days, not weeks and months like last year, so that shouldn't be an issue. However, I just recently read on VC that some Prisms are backordered.

It seems that Handspring is working to get those problematic Prisms replaced.

My 2 cents
David


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