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User ID problems

Hi all. Haven't posted for quite a while, as my old Visor's screen broke. Finally got a new VD (Ice).

Here's the problem: when I first started it up, I put in a different user ID. Now I'm having massive problems syncronizing. I tried a soft reset, a hard reset, etc, but can't seem to fix it.

I get the following error (now, it was different before) when I try to sync:
HotSync operation started 01/04/01 10:44:37
- Installed file: C:\Program Files\Palm\natesc\backup\NetworkDB.PDB
- Installed file: C:\Program Files\Palm\natesc\backup\Graffiti_ShortCuts.PRC
- Installed file: C:\Program Files\Palm\natesc\backup\System_MIDI_Sounds.PDB
- Installed file: C:\Program Files\Palm\natesc\backup\Saved_Preferences.PRC
- Installed file: C:\Program Files\Palm\natesc\backup\Graffiti_ShortCuts_.PRC
- Installed file: C:\Program Files\Palm\natesc\backup\LauncherDB.PDB
- Install failed: C:\Program Files\Palm\natesc\backup\AvantGo.PRC
Install synchronization failed
Restore application database error
OK Date Book
OK Address Book
OK To Do List
OK Memo Pad
OK Expense
System synchronization failed
HotSync Error: Connection is lost (6410)

Any ideas? Help....

Re: User ID problems

quote:

---

Originally posted by natescape
- Install failed: C:\Program Files\Palm\natesc\backup\AvantGo.PRC
Install synchronization failed

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God bless America, my home sweet home...

Thanks, other help...

Thanks MarkEagle. I finally got it installed, but have had a WHALE of a time trying to get it to work. At work, I only use the Visor to get AvantGo channels. I got the following error:

HotSync operation started 01/05/01 09:02:30
Date Book - sync configured to Do Nothing
Address Book - sync configured to Do Nothing
To Do List - sync configured to Do Nothing
Memo Pad - sync configured to Do Nothing
Expense - sync configured to Do Nothing
OK Mobile Application Link
HotSync Error: Connection is lost (6410)

It almost always seems to work fine (updates everything, searches for updated web pages, saving updated web pages), but then everything suddenly stops and I get the errors. I also occasionally get a message saying "Please upgrade AvantGo" with the URL to their web site.

I KNOW I have the latest version. I've re-downloaded it several times. I don't have any hacks, and the system is largely a virgin one (just got it a couple days ago). So I have no idea what's going on.

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Proud owner of an Ice VD...