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- How To / Troubleshooting (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=2)
-- Toll-free customer support? (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=2262)


Posted by taba on 01-28-2000 10:17 PM:

Question

After two 2-hour long distance calls to Handspring this week, I DID NOT want to pay any more money only to get frustrated with being on hold. So I called the toll-free ordering number and complained to the guy there. When he told me what I already knew, there is no toll-free CS number, I asked if he could transfer me to the CS call-center. He said sure, and I'm on hold right now. The question is, will this call cost me money? Since I called the 888 number and THEY were the ones that transfered me, is this call free? If it is, I'd reccomend this roundabout procedure to everyone.


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