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-- USB Synching Problem Solved (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=10329)

I've discovered a problem with USB synching: USB hubs.

I recently upgraded from a PalmVx to a a Prism. My desktop is an Athlon running Win98 with all of the updates as of 12/25/2000. My keyboard and mouse are plugged into a a USB hub.

I initially plugged my dock into the USB hub. When I tried to restore my data to the new Prism, the process would halt at some random file. It would usually be a large file and usually after less than 20 seconds.

After much experimentation, I discovered that synching would work if I disconnected my keyboard and mouse from the hub. I assume it would also work if I plugged the dock directly into my desktop, but my desktop is very difficult to access (which is why I have a hub).

I'm not sure whose mistake this is, but I'm inclined to think it's a Handspring problem because the keyboard and mouse work fine. I also tested an IPAQ a few months ago and it synched all the way through (when it could connect in the first place). You would think QA at Handspring would try plugging the dock into a hub with a mouse and keyboard.

Kevin