VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- Thincom Shipping Problem (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=8228)

When I sent for my Thincom modem all I got in the mail when I opened it was two wires to connect the modem and no modem. So I contacted them and they sent my another one for free 2nd day and told me to keep the extra wire. I am very pleased with there costumer support.