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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Springboard Modules (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=10)
-- thincom modem on prism (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=9534)


Posted by terry465 on 11-18-2000 02:38 AM:

Question

after having the prism for three weeks, i just plugged my thincom modem into it and immediately had a beep and then fatal error reset promt. it continues to do this.
i plugged it into my outdated deluxe and it works fine. is anyone out there having the same problem.

thanks
terry


Posted by gimme on 11-18-2000 01:33 PM:

Cool modem code update for prisms/platinums

card access-inc recommends that you download the updated modem code that can be found here.

i was able to research this through their faq.

if the update doesn't help, you could contact them at [email protected].


Posted by terry465 on 11-18-2000 05:27 PM:

Lightbulb thincom and prism

thanks gimme, i did download the update but i could never put the modem in the prism without getting the fatal error reset. luckily, i still had the visor deluxe, which allowed me to update the modem and it now works on the prism.

my only problem now is that none of the browsers detect the modem. i have e-mailed thincom, but maybe you have an idea.

thanks for your help
terry


Posted by MarkEagle on 11-18-2000 07:51 PM:

Re: thincom and prism

quote:
Originally posted by terry465
my only problem now is that none of the browsers detect the modem.


Try going into Preferences, Connection, and check your settings. According to page 202 of the Prism User's Guide, you need to select Serial to Modem as the Connection Method and Standard Modem in the Name field.

__________________


Posted by gimme on 11-21-2000 09:43 AM:

sorry terry, but i'm stumped...

i sure hope that mark's suggestion helped.

in fact, i hope that the folks at card access replied with a solution.


Posted by johnstad on 11-25-2000 12:53 AM:

Question 1212 error

Maybe you could help me with this...

How do you fix a "1212 error?" This only occurs when I log onto Browse-It.

Thanks for your help-

John


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