Registered: May 2000
Location: Washington, DC
Posts: 49

I believe Handspring has just missed an opportunity. I asked about the possibility of an upgrade path, tading in your VDx for a more powerful model.

Many companies are doing it, such as AT&T wireless, etc.

Here's is Handspring's response:

"Thank you for your email. We are not implementing a trade-in/upgrade program. We apologize for any inconvenience. If you have further questions, please reply to this email.

Thank you,
Handspring CustomerCare"

BAD IDEA! Don't look for me to invest a lot of new money in Handspring any time soon.

Registered: Oct 2000
Location: Aberdeen, SD
Posts: 2531

Why would anyone want a trade-in program to begin with? Do you really think you'd get that much more in a trade in than you would selling it on ebay? Why would Handspring take a chance getting hundreds or thousands of visors back (some in pretty lousy condition to be sure) just to sell a new product at a discounted price? I really wish people would think before they fumed because so-and-so wouldn't bend over and take it up the a$$ for them.

__________________
-Joshua
Abortion: Darwinism at its finest.

Registered: May 2000
Location: Washington, DC
Posts: 49

It's called customer loyalty, brainiac.

I'm not fuming, I'm looking for a company to show some support, even if it's a minor discount, to customers who have already invested hundreds of dollars.

But if you don't get that, you just don't get it.

Registered: Sep 1999
Location: Sydney Australia
Posts: 1883

First of all, lets keep it friendly....

Second, bnjacobs please stop posting the same message all over the forum!

This topic is allready being discussed here so I'm closing this thread...

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