Registered: Sep 2001
Location: Wellington, New Zealand
Posts: 123

Visorphone Serial Number

I went to Handspring website to download the new Blazer 2.0 update. It asks for my Visorphone Serial Number, which I gladly typed away... Just to get a response "Sorry this is an invalid number".

IT'S NOT! What kind of joke is this?

Anyway, received an e-mail from Handango, with a link to dowload the updated version (bought from Handango before buying a Visorphone, so I have two official copies!)

Registered: Dec 2000
Location:
Posts: 37

I had the same problem. Then I used my Visor Deluxe Serial number, and it worked!

Kind of odd, considering that this will allow anyone with a Visor, even people without VisorPhones, to dowload Blazer 2 for free.

Sounds like a blunder by Handspring's web division.

__________________
mrjoec
www.mrjoec.com

Registered: Nov 1999
Location: dynamic!
Posts: 189

quote:

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Originally posted by mrjoec
I had the same problem. Then I used my Visor Deluxe Serial number, and it worked!

Kind of odd, considering that this will allow anyone with a Visor, even people without VisorPhones, to dowload Blazer 2 for free.

Sounds like a blunder by Handspring's web division.

---

__________________
"The Greatest obstacle to discovery is not ignorance -- it is the illusion of knowledge." -- Daniel Borstin

Registered: Dec 2000
Location:
Posts: 37

It's a blunder because this program is only free for previously registered users, or owners of the VisorPhone. Allowing anyone with a deluxe serial number to download this opens the door for anyone else who has a third-party modem.

In other words, why should Handango and PalmGear have to charge for this program when anyone with a Visor can just nab it for free?

__________________
mrjoec
www.mrjoec.com

Registered: Sep 2001
Location: Wellington, New Zealand
Posts: 123

True. Blazer 2.0 is free to previous owners or Visorphone owners. If you bought it through PalmGear or Handango (like I did before buying my Visorphone) you'll receive an e-mail with download instructions.

In my case, before receiving the e-mail I went to the website, and it failed to recognize the VP serial number.

Someone suggested to use my Prism serial number, but by then I had downloaded the update from Handango.

To my surprise I got an e-mail from Handspring support with this:

"I gather that you are having difficulty downloading the blazer 2.0 using the visorphone serial number. Please try your visor's serial number."

Registered: Nov 1999
Location: dynamic!
Posts: 189

quote:

---

Originally posted by mrjoec
It's a blunder because this program is only free for previously registered users, or owners of the VisorPhone. Allowing anyone with a deluxe serial number to download this opens the door for anyone else who has a third-party modem.

In other words, why should Handango and PalmGear have to charge for this program when anyone with a Visor can just nab it for free?

---

__________________
"The Greatest obstacle to discovery is not ignorance -- it is the illusion of knowledge." -- Daniel Borstin