Registered: Dec 2000
Location:
Posts: 12

I seem to be doing a lot of soft resets with my Visor Deluxe. Every time I replace the batteries, every time I take out the 8Mb module and put in the backup module, and now just swaping the 8MB module with the Springport modem requires a soft reset. Is this normal? I bought my Visor last June and it does have the memory problem which was patched, but I think I'm having to do a reset too often.

Appreciate any opinions.

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Before removing the modules, are you returning to the launcher screen? Removing a module while an app is running from it can cause resets. Also, with the SpringPort, make sure you're using fresh batteries in it. It's known to cause resets when the batteries are low. Another tip: download and install dbScan. Run it on the VDx to remove the duplicate shortcuts created everytime the unit is reset (a bug in the OS).

If none of the above helps, you might want to do a complete backup (search the forum for information on how to ensure you backup everything) and then hard reset the device.

__________________

God bless America, my home sweet home...

Registered: Dec 2000
Location:
Posts: 50

Similar problem...

I'm also having a problem required multiple soft-resets, but this just started happening to me. I've had my VDX for a few months now, and have had no problems until today. So far it's only happened twice, but I'd like to head off a more serious problem, if this suggests one. I'm syncing the VDX to a WIN98 machine through my USB port. I sync the standard apps plus Outlook Express, DayNotez Desktop and Avantgo.

In order to sync, I have to soft-reset first. Otherwise, I get the message that the desktop is not responding. I've checked the cable connection to the USB post, various options, cold-booted, exited and re-started HotSync Manager, etc., but am still clueless as to why this may have started happening.

Suggestions?

Helen

Registered: Dec 2000
Location:
Posts: 12

Soft Resets

Hey MarkEagle, thanks for the reply, on Christmas Day no less!

I don't use a launcher, just the OS launcher, and yes I'm usually not running any other programs when I change modules. Still locks up, frequently. Usually, when I take out the 8MB Flash Memory module and put in the Backup module I have to do a soft reset to get the Backup module recognized. Same for the Springport modem. Both the Backup and the Springport work fine after the soft reset. When I remove each of them and put back the 8MB Flash module I have to do another soft reset.

I've done a complete hard reset, ie., went back to original config., no hacks or anything and it does the same thing. I have no problem synching. I'll load the dbScan to look for duplicate shortcuts, but that doesn't seem to be a problem.

Thanks for the help. Merry Christmas.

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Re: Soft Resets

quote:

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Originally posted by Guardian
Hey MarkEagle, thanks for the reply, on Christmas Day no less!

...

I'll load the dbScan to look for duplicate shortcuts, but that doesn't seem to be a problem.

---

I didn't get any cool Visor toy's from Santa...

Every time you reset, 3 shortcuts are duplicated in the shortcut database. If you've done 30 resets, that 90 additional entries. There have been reports that as this database grows, sluggishness and errors (resets) are more apt to happen.

For the modules problem, my guess would be that there's something on the Flash module that's keeping a file open in RAm even after it's removed. What are some of the apps you're running from the 8 mb Flash?

Also, check out this news article about module errors.

__________________

God bless America, my home sweet home...

Registered: Dec 2000
Location: Silicon Valley, California
Posts: 173

Oooohhhhh...is that what all those "starter" things listed in the "delete" dialog box are? I was wondering why the list was getting longer!

PurpleMD

Registered: Dec 2000
Location:
Posts: 7

quote:

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Originally posted by MarkEagle
Before removing the modules, are you returning to the launcher screen? Removing a module while an app is running from it can cause resets. Also, with the SpringPort, make sure you're using fresh batteries in it. It's known to cause resets when the batteries are low. Another tip: download and install dbScan. Run it on the VDx to remove the duplicate shortcuts created everytime the unit is reset (a bug in the OS).

If none of the above helps, you might want to do a complete backup (search the forum for information on how to ensure you backup everything) and then hard reset the device.

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Registered: Oct 2000
Location: Aberdeen, SD
Posts: 2531

quote:

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Originally posted by rascho
I have just tried dbScan and it found 250 redundant shortcuts and only 18 good ones. Are there any other usefull utilityes like this one which make life (with Visor) easyer?

Rascho

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__________________
-Joshua
Abortion: Darwinism at its finest.

Registered: Dec 2000
Location:
Posts: 1

Any Answer to Helen5's question?

I am having the same problem Helen5 describes above. I need to soft reset to synch to my office computer (Windows 2000 and Outlook 2000). If I don't, I get no response from the desktop. I do not have this problem at home (Windows 98 and Outlook 2000).

Any thoughts, or the same suggestion regarding the duplicate shortcuts? (I am going to try out dbScan now.)

Thanks.

Erice

Registered: Aug 2000
Location:
Posts: 33

You said it didnt recognize you modules when you put them in? I have found the same problem when I have been beamed a program. it won't show up until I soft reset. But I have found that it will also show up of you run a program and then exit back out to the launcher. Too bad the palm OS doesnt have any sort of "refresh" for the programs list.

-nilbog

Registered: Dec 2000
Location:
Posts: 12

Well, I've done everything I can think of and I still have to reset my Visor everytime I do anything other than use it. I guess resetting the Visor after installing new batteries is normal? Right. Gets a little bit aggravating having to unscrew the end of the stylus and punch the reset button all the time. I don't noramlly use the Visor stylus anyway.

I haven't ever used the "beam" function, in fact, it's turned off to conserve battery power. Doesn't seem to be anyone around where I work that uses a palm or Visor.

Oh, well. Maybe it'll get better when I buy my Prism...someday soon, I hope!