Registered: Sep 1999
Location:
Posts: 28

I know I know ... I'm jumping the gun here, but has HandSpring made any statement on how they'll handle support for the Visor? I had a problem with my Palm III (the screen was smashed) and the $100 replacement deal was DEFINITELY worth it.

But even with a replacement Palm III sitting in my hands, I'm not about to be the first one to break my Visor (once I receive it) just to find out how HandSpring plans to work out the support aspects.

Registered: Sep 1999
Location: Seattle, Wa, USA
Posts: 66

One year warranty on everything but the screen.

To replace the screen, you send in the Visor and $70.

This is straight from the rep I ordered from. I think it's part of the spiel they give to every customer.


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"Scalpel"
Atomic Hyrax Games

Registered: Sep 1999
Location: Austin TX, USA
Posts: 79

I don't think that 70 dollars for a screen is too much to ask. My brother broke my laptop screen once.....that sucked.

Registered: Sep 1999
Location: Los Angeles
Posts: 69

Don't feel too bad...

I paid 150 bucks to replace a broken screen on my E-10 only a month after I bought it... for $399... Useless AND Expensive.

I don't want to talk about it...