Registered: Jan 2003
Location:
Posts: 2

hotsync problem for mac

I have a prism that I was syncing at work on an iMac - it worked fine. Now I want to sync it on my Powerbook at home and it won't sync at all. I did a soft reset, but I don't think that's the issue. I have a Wallstreet G3 with a Macally usb card bus and a usb cradle. OS 9 and Palm Desktop 4.0. The hotsync manager doesn't identify the usb. So I tried Ir but that isn't working either. My mac identifies the Prism (Palm III), and everything is set up on the Prism and in Hotsync, but it just disconnects. I went to the Palm website and downloaded the IR enhance update, but I can't use it unless I can install it! My only other thought is that I do have a dial-up modem module, and I have dsl, so maybe I can call my computer and do it that way, but I was wondering if there is another solution, short of buying a serial cradle? Thanks for any help.

Registered: Apr 2002
Location: New York City
Posts: 234

Questions

Hey,

Did you get the desktop software from handspring.com? If not download it...that may help.

Are you using a PC Card USB Adaptor?

Please explain the IR try in detail...Does the sync not work at all? How about when you are prompted to sync during install?

__________________
Cheers

Registered: Dec 2002
Location:
Posts: 12

The Palm IR update isn't meant for the Visor Prism (or any palm os device with OS 3.5 or higher). I don't have any MAC experience, but as far as I know, the IR Hotsync relies on the IrComm protocol -- your Ir port should have a virtual COM number assigned to it. Make sure the Hotsync port matches this.


good luck,

K. Tran


"I read, much of the night, and go south in the winter."