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Stowaway Visor support not reliable?


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Topic: Stowaway Visor support not reliable?

timmins
Member

Registered: Oct 1999
Location: Chicago, IL
Posts: 276

I looked at it and found that the spring can't be it. When I pull the holder out, it does spring up... and it does hold it. It just isn't very stable.

I have toyed with putting some type of tape of the back of the visor to "latch" above and not fall down. But, if this helps anyone in their "sleuth"-ing. The Visor clips on the two clips, and the black plastic springs up to leverage against the back. Unlike the Palm Stowaway this has to direct points that touch the back (the Palm has two rails that support the back). I have included a graphic that shows how it falls. Any help I would greatly appreciate, even if say that your stowaway doesn't look this mine.

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09-30-2000 05:51 PM

timmins
Member

Registered: Oct 1999
Location: Chicago, IL
Posts: 276

Does this happen to anyone else?

I am sitting here in class transcribing notes from a discussion, when all of the sudden (no surprise though), my Handspring loses its hold and falls down because the plastic support has nothing to grip to. IS THIS ONLY ME?

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11-22-2000 05:49 PM

mensachicken
Member

Registered: Oct 2000
Location:
Posts: 443

Re: Does this happen to anyone else?

quote:
Originally posted by timmins
I am sitting here in class transcribing notes from a discussion, when all of the sudden (no surprise though), my Handspring loses its hold and falls down because the plastic support has nothing to grip to. IS THIS ONLY ME?

i must admit i'm a bit baffled by both of your posts. are you saying that when using your visor on your stowaway that your visor falls off the keyboard (onto the floor)?

if so, this is very odd. my visor sits very well on my keyboard. as a matter of fact, i can pick my keyboard up, and turn it upside down (with the visor on it) and the visor stays attached no problem.

mc.

11-22-2000 06:57 PM

timmins
Member

Registered: Oct 1999
Location: Chicago, IL
Posts: 276

good. thank you for responding...

what I am saying is that when i pull out the support mechanism from the keyboard and the plastic piece springs up... that is the piece that is giving me the problems.

the piece is pulled out, the plastic support springs up and I connect my Visor to the two "finger" connecters and then it rests on the plastic support. while typing the plastic support folds down because it is awkwardly support something that it has no grasp to... just a smooth diagonal surface.

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11-22-2000 09:27 PM

mensachicken
Member

Registered: Oct 2000
Location:
Posts: 443

quote:
Originally posted by timmins
good. thank you for responding...

what I am saying is that when i pull out the support mechanism from the keyboard and the plastic piece springs up... that is the piece that is giving me the problems.

the piece is pulled out, the plastic support springs up and I connect my Visor to the two "finger" connecters and then it rests on the plastic support. while typing the plastic support folds down because it is awkwardly support something that it has no grasp to... just a smooth diagonal surface.

sounds like your stowaway is defective. i pull out the support thingy and i cannot push the black back support back with my hand. it is stopped by it's design. if i push the black thing forward (towards the keyboard) i can do it, but as soon as i let go, it springs back to the up position.

are you sure you're pulling the support thingy ALL the way out (away from the keyboard)? it doesn't lock until it is pulled all the way out. if i even push it back in a mm or two then it doesn't support. you have to pull it out till it clicks.

mc.

11-22-2000 09:58 PM

timmins
Member

Registered: Oct 1999
Location: Chicago, IL
Posts: 276

I am going to illustrate this better by photographs. I hope to have them in the next day or so.

I am kind of upset, I have had it for over a couple months and will no longer be able to return it.

Maybe I will just contact Targus.

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11-23-2000 12:50 AM

MarkEagle
VisorCentral Staff

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

quote:
Originally posted by timmins
pull out the support mechanism from the keyboard and the plastic piece springs up...

It sounds like you're either not fully extending the support or it is defective. First, be sure the mechanism is fully extended. Turn the keyboard over and check the the metal cross support (the metal arms are in essence a U-shape) is right up against the edge of the connector housing. Next, try pressing down on the plastic support... it should spring back to the upright postition. When the metal arms are fully extended, they should taper slightly towards each other - this is what causes the support to spring up and remain there. On my Stowaway, just moving the support in by 1/8" to 1/4" causes the arms to run parallel and the plastic piece to lose its spring-up.

On my Visor (Ice), the top of the plastic support makes contact with the case right below where www.handspring.com is molded in (approximately 1/4" above the "hole" where the hotsync cradle tab locks in).

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11-23-2000 01:42 AM

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