Registered: Mar 2000
Location: Salt Lake, UT, USA
Posts: 43

I've had my visor for 4 months now. I pretty much have never used the hard cover, I just used their Distressed Leather case. Everything was fine until I decided to change to slim leather case.
First the visor was more snuggly fitted in the slim case but after using it for one day I noticed my visor has cracked around the top, where the visor was held in place. I returned the case but I would also like Handspring to replace my visor since the damage was caused by the slim case.
I tried searching HS website and haven't found the right customer support number to call. Does anyone know which number or email to contact for my problem?

Registered: Feb 2000
Location:
Posts: 144

Sorry that your Visor cracked. I would recommend the SlipperVisor case. It does not crack the Visor and flips open like a Palm III cover.
The number to call for Handspring Customer Support is:
1-888-565-9393 (toll free)

Good luck!

mc9

[This message has been edited by mc9 (edited 07-30-2000).]