Registered: Apr 2001
Location: Bismarck, ND
Posts: 114

Hey all,

I noticed what I thought was a crack in the casing on my Prism - from the bottom of the silo opening along the side of the case toward the front of the visor. I called Handspring, and they sent me out a replacement. Well, I get it today and it has the SAME exact marking, which makes me think it is a seam, not a crack. So I have some questions for all of you:

1) For those of you that have a Prism, do you have a line/seam/"crack" in the side of the casing from the bottom of the silo opening toward the front of the Prism? Could this just be a seam in the manufacturing/machining of the Prism?

2) If that is the case, should I send back my current Prism or the replacement one? As we all know, the replacement is likely a refurbished Prism, so would you keep the one you have been using for about 6 months, or the probably refurbished one?

I am in a real quandary on this one folks. Any advice would be appreciated. I really want to know if this is a seam or a crack, because if it is actually a crack I have to send it back too. C'mon prism owners, let me know if you have the same seam in your casing!

TIA.

__________________
J. Sean McKay, Ph.D.

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"In every work of genius....
we recognize our own rejected thoughts."
--Ralph Waldo Emerson
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Registered: Jan 2001
Location: Seattle, Washington
Posts: 293

Yep,My Prism has that line too.

I think it's up to you. If your old Prism has a scratch or paint problem, than take the new one. But if there is nothing wrong with your old prism, don't change it.

__________________
Have A Good Day!
I Love My Prism!

Registered: Dec 2000
Location: June 10, 2001 San Clemente Pier , CA
Posts: 211

Yup, I've got the same crack. Had to look for it tho'. I would've never seen it if you hadn't mentioned it.

Also, I have some paint/scratch in the usual places. Doesn't matter to me though, everything works perfectly.

Makes it look/feel gemutlich (german for cozy.)

__________________
"I cannot live without books." Thomas Jefferson

Registered: Jul 2000
Location: Pleasanton, CA
Posts: 253

These are "mold marks"

Not to worry...

These marks are made during the molding process. This has been discussed in previous threads. See the thread below:

http://discussion.visorcentral.com/...s+or+mold+marks

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"When I am Empress...Heads will roll!"
Queen of Parts

Registered: Feb 2001
Location:
Posts: 447

I have one on my Platnium. I never noticed it until now.

Registered: Apr 2001
Location:
Posts: 31

I've got it too! Never noticed until now, either. If your old one is fine, I'd just keep it & return the replacement.

Barb