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SpringPort Modem Problems

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Topic: SpringPort Modem Problems    
IanP
Member

Registered: Dec 2000
Location: London, UK
Posts: 118

I purchased a Xircom modem, set it up and used it successfully for about a week to access email and browse the web with Avantgo.

Then i read a few threads about Browse-It and gave it a go. Browse-It installed ok, but as soon as I connected via the modem, my visor performed a fatal exception and the screen froze.

Not being the brave sort (or having the time to experiment) I deleted Browse-It and returned to AvantGo but the problem continued. Forced into finding the time, I performed a hard reset, then used the Springport immediately before restoring any data/apps. The fatal exception still occurred.

I then checked xircom tech support and one of the FAQ's suggested installing Mobile Link from the module on the visor. Still no success.

Has anybody got anymore ideas before I file a return?

IanP is offline Old Post 03-02-2001 01:45 PM
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Birdie
Member

Registered: Feb 2000
Location:
Posts: 11

Try changing the modem batteries. The low battery warning on mine is intermintent at best.

Birdie is offline Old Post 03-02-2001 06:05 PM
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IanP
Member

Registered: Dec 2000
Location: London, UK
Posts: 118

Wink

thanks birdie, that did the trick.

IanP is offline Old Post 03-05-2001 09:47 PM
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