Registered: May 2001
Location:
Posts: 70

Can not download

When ever I down load a new program and try to install I get the following message that the file is not a supported file type I have tried uninstalling and reinstalling the entire palm desttop. Two years no proplem.now this any answers out there?

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

What type of files are you downloading... PRC's or ZIP's?

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Registered: May 2001
Location:
Posts: 70

It says zip

Registered: Oct 2000
Location:
Posts: 206

What are you installing it to? You can't put a .zip file in your PDA (unless you have special software)

Have you tried unzipping to a folder and then installing the .prc file found in the zip?

- Burns

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Registered: May 2001
Location:
Posts: 70

I have all ways done that when downloading
Save to disk? I yes tell it to download to desktop as a prc file. then I doubleclick on it and it is installed on next sync. Except know whenI do it -it ain't being installed on my hand held!

Registered: Dec 1999
Location:
Posts: 170

OK, I'm seeing some conflicting information. In your first post, you mention that you're getting a 'file type not supported message'. In your last post, you say that it you can doubleclick the file and it shows that it will be installed on the next sync.

Are you still getting the message? Does it bring up the hotsync install dialog?

Sound like either

1) you've lost the file association for prc's
2) the file is locked - check the install folder and make sure the file isn't marked read only.

Registered: Oct 2000
Location:
Posts: 206

good advice above. Also make sure you're not saving a zip file as a prc file. Even if it's named prc the file will not install because the internal file type is zip.

- Burns

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Registered: May 2001
Location:
Posts: 70

Sorry about the conflict of info there. One of two things happen either I can not double click file and have it install in the install tool or it says it's the wrong kind of file. weird huh

Registered: Oct 2000
Location:
Posts: 206

quote:

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jke wrote:
One of two things happen either I can not double click file and have it install in the install tool or it says it's the wrong kind of file. weird huh

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Registered: May 2001
Location:
Posts: 70

when you get a chance why don't you email me at [email protected] and I'll email the latest prc one that I try to download and you can at least tell me if it is the way I am download or if I got a sync problem.Thanks for all the help