Registered: Dec 2003
Location:
Posts: 7

im not worried aobut the 610 because

I bought mine at best buy and the got the extended service agreement. All I have to do is say this one is bad.. take it to the store they will give me the newest model and then I pay 70 dollars for the new service agreement. So, I can get the 610 for a 70 dollar upgrade charge. Not a big deal.

Last edited by blondegoalie on 01-24-2004 at 06:37 PM

Registered: Apr 2002
Location: Houston, TX
Posts: 734

Re: im not worried aobut the 610 because

quote:

---

Originally posted by blondegoalie
I bought mine at best buy and the got the extended service agreement. ALl I got to do is sat this one is bad.. take it to the store they will give me teh newest model and then I pay 70 dollars for the ner service agreement. So, I can get teh 610 fo ra 70 dollar upgrade charge. Not a big deal.

---

__________________
<a href="http://www.kurtramsauer.com">KurtRamsauer.com</a>

Registered: Dec 2003
Location:
Posts: 7

I think its wrong to release a new model so soon if these rumors are true. So, this does not bug me.

Registered: Apr 2003
Location:
Posts: 4

Slightly off topic, but theres a small problem with that morality issue of using the service plan to return it to Best Buy for the new model. I used to work at a Best Buy, and first off, the service and replacement plans were the big things that we were supposed to push with every sale. Second, we were told to say things like 'if it stops working, then you'll technically be able to get the new model' and it wasn't uncommon to ever hear a supervisor who was around say that if you happen to somehow drop it and theres a new model around, you can get the new model.

That all being said, I'm just slightly curious. Is Best Buy actually offering the Replacement plans (PRP) on the Treo 600, or is it a service plan (PSP) instead. Unless things have changed in the past year, I understand that you will only be able to get the new model if you have a PRP; the PSP means that instead Best Buy will take your phone for a while and send it out to be fixed. I thought that on higher risk items like cell phones and MP3 players and such (especially at this high of a cost) that Best Buy generally gave PSPs instead.

Registered: Dec 2003
Location:
Posts: 7

3 year replacement plan 70 dollars. The guy who sells them told me when the treo battery dies come in and they will give you the new model and you pay another 70 dollars to get the new contract. Since you have to send away for the battery they just give you the new model in store. And you know the battery will die before 3 years is up. That is why I spent this much money on a phone... the best buy replacement plan. It is a PRP i used to work there and know the people that still do. Its all good.

Registered: Apr 2002
Location: Houston, TX
Posts: 734

quote:

---

Originally posted by blondegoalie
I think its wrong to release a new model so soon if these rumors are true. So, this does not bug me.

---

__________________
<a href="http://www.kurtramsauer.com">KurtRamsauer.com</a>

Registered: Sep 2003
Location:
Posts: 6

treo 610

quote:

---

Originally posted by blondegoalie
I think its wrong to release a new model so soon if these rumors are true. So, this does not bug me.

---

__________________
AT&T Treo 270 waiting for Treo 600

Registered: Dec 2003
Location:
Posts: 7

quote:

---

Originally posted by KRamsauer
Ah yes, the old "everyone should do as I want" argument.

---

Registered: Nov 2003
Location: NYC
Posts: 7

if the 610 rumor is true, i really doubt it will have BT, at least not the cdma sprint version. nope, don't see that happening anytime soon. not with the unlimited data plans they now have.

more important to me is a replaceable battery. i really don't want a higher resolution screen with battery life as it is. if the battery remains the same and a hi res screen is added, battery life will only go down. they gotta make the battery replaceable...what cell phone doesn't have a battery you can replace?

i have had my ipod 6 months and the battery is already starting to go. (i mention that because a non-replaceable battery is also a fault of the ipod. creative labs has a new comparable mp3 unit that has a battery you can swap out). i am sure my treo battery will die before i have it a year given the way i use it.

so if anyone at palmone is listening....give me a battery i can swap out before you do anything else.

__________________
palm pilot professional > kyocera 6035 > jornada 560 & 720 > palm i705 > ux50 > treo 600 & ipod

Last edited by southbound747 on 01-25-2004 at 06:10 PM

Registered: Dec 2003
Location: Fairfax, Virginia
Posts: 13

quote:

---

Originally posted by blondegoalie
3 year replacement plan 70 dollars. The guy who sells them told me when the treo battery dies come in and they will give you the new model and you pay another 70 dollars to get the new contract. Since you have to send away for the battery they just give you the new model in store. And you know the battery will die before 3 years is up. That is why I spent this much money on a phone... the best buy replacement plan. It is a PRP i used to work there and know the people that still do. Its all good.

---

__________________
Bob Meyer
I don't suffer from insanity. I enjoy every minute of it!

Registered: Apr 2002
Location: Houston, TX
Posts: 734

quote:

---

Originally posted by blondegoalie


Your approval is not required or concern me in the least.

---

__________________
<a href="http://www.kurtramsauer.com">KurtRamsauer.com</a>

Registered: Dec 2003
Location:
Posts: 7

quote:

---

Originally posted by meyerweb


Don't believe everything the sales bimbos tell you. Mine told me it would cover any damage except a broken screen. When I actually READ the thing, it turns out it's just an extended warranty. If you break it you're on your own. They will "repair or replace" at their option If they can't fix it, AND the model you own is no longer available, then they have the option of replacing it with a newer, equivalent model or refunding your money.

So unless PalmOne stops selling the 600 when the "610" comes out, don't count on replacing it for $70.

---

Registered: Dec 2002
Location:
Posts: 3

Don't beleive the Sales Clerk!!!

I got the extended warrenty from Stinking Radio Shack on my T300. When the Lid Cracked I took it back and explained that per what I have read on the Web this is a common trouble and since I payed for the extened warrenty I would like a replacement...
They took my phone and sent it away for a week, then they called me to come pick it up and said they will not replace it due to "User Caused breakage". I tied to expain that this was not the case and asked for the Radio Shack store manager. Of course he said the same thing I then flew off the handle to the point where they were about to call the police.
I took the phone to a Sprint Store and they replaced it on the spot.
If it ain't written it ain't true...

__________________
Sorry about the typing errors; I'm all thumbs.

Registered: Dec 2003
Location:
Posts: 7

considering the fact that I did it before and the contract says they will replace it with the current model if the older model is no longer sold I am fine. Last word im saying on it. I could care less what others think.

Registered: Aug 2002
Location: Ann Arbor, MI
Posts: 8

quote:

---

Originally posted by KRamsauer
Granted. I hold no illusions. How 'bout this: you have a beef with PalmOne, but you are taking money from an insurance company.

---

__________________
You may be right; I may be crazy. But, the Treo may be just the device I've been looking for.

Registered: Jun 2002
Location: DC/Balt
Posts: 7

quote:

---

Originally posted by Rodolfo


You've got it backwards, K-
Best Buy and the insurance company took money from him. The warranty business has huge profit margins: Relatively few people file claims because thet don't need to and often because they don't understand the product they purchased -their coverage. The few dissatisfied customers that do, spread the word, give credibility to the business, and increase sales. Everybody's happy. Cheers.

---

I think that's pretty much just how places like BB and CC look at it. And I think that Kurt is choosing to ignore that side of the equation (I don't think he honestly believes that these stores and insurance companies are simply offering a valuable public service that is being abused... come on now).

Regardless of what the fine print says, sales people often (verbally) sell these "warranties" as ways to upgrade your phone to newer models when they come out. Does anyone dispute that?

I'm not really taking either side of the issue here... but it's hard to accept the premise that BB, CC, and these insurance companies are "victims". That's about the same as saying that people who (attempt to) count cards playing blackjack in Vegas are taking food off of those poor casino owner's dinner tables

__________________
Robert

Registered: Jan 2004
Location: TX
Posts: 1

Right on!!!!

Registered: Apr 2002
Location: Houston, TX
Posts: 734

quote:

---

Originally posted by Rodolfo


You've got it backwards, K-
Best Buy and the insurance company took money from him. The warranty business has huge profit margins

---

__________________
<a href="http://www.kurtramsauer.com">KurtRamsauer.com</a>

Registered: Apr 2002
Location: Houston, TX
Posts: 734

quote:

---

Originally posted by Robert K.


Regardless of what the fine print says, sales people often (verbally) sell these "warranties" as ways to upgrade your phone to newer models when they come out. Does anyone dispute that?

---

__________________
<a href="http://www.kurtramsauer.com">KurtRamsauer.com</a>

Registered: Dec 2003
Location:
Posts: 7

The contract says what i said it says. So stop preeching if you wanna build a church fine. No one is listening to what you have to say. Or do you always have to have the final word and cant let things go?