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Waited five weeks for DOA unit
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Topic: Waited five weeks for DOA unit    
gohorns
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Registered: Jan 2000
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Posts: 2

 Unhappy

Ordered BVD on 12-12-99, received unit on 1-18-00. Arrived DOA, product will not respond. Called HS tech support, waited for 45 minutes, got RMA# and was told one-two weeks for replacement. I hope this is not a sign of things to come!!! Customer service needs to be upgraded!!
gohorns is offline Old Post 01-19-2000 10:19 PM
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