Registered: Oct 1999
Location: I'm not sure, but I see lots of lights everywhere.
Posts: 1287

I got tired of looking at my crooked screen...So I tore open my Visor and adjusted the position of my LCD. My suspicions that the screen was assembled crooked were true!

The moment I popped open the back of the unit...BOOM! there it was, crooked as a jaybird. The neon colored LCD border was clearly not running paralell with the plastic case. I delicately grabbed the lower right corner and ever so gently pulled it to the left and VOILA!

I must admit I am more than a little proud of myself for fixing someone else's mistake, however that emotion is easily overcome with the sad awareness of the sloppy workmanship of the assembly of my unit.

Registered: Oct 1999
Location: Marshfield, WI, USA
Posts: 58

Thank you for the FIX, I hope it is easy for anyone else that has such problems.

However, I think the blatent sarcasm, and cynicism about Handspring should cease. They are new company and are expected to have some temporary errors.

On the otherhand, if it were my Visor, I would have been greatly upset to, but, I would not have felt the need to post a message about the "Sloppy Craftsmanship of the unit"... Could it be it happened during shipping? I have no clue, I am still one of the many awaiting it. How is it?



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Mark Neumann
[email protected]

Registered: Oct 1999
Location:
Posts: 84

If you have any other problems with your unit don't tell the techs that you opened it..it may void your warranty.

Registered: Sep 1999
Location: Modesto, CA USA
Posts: 599

I think you should change the topic line that any child can figure out and shouldn't even have to see it!

Registered: Oct 1999
Location: I'm not sure, but I see lots of lights everywhere.
Posts: 1287

After adjusting the screen, I no longer have such a noticable streaking problem either. I think the streaking was caused by the thin wire cable that connects the LCD unit to the motherboard. I moved it over to the side away from the onboard contrast control. It was making contact with the sensor.

[This message has been edited by foo fighter (edited 10-29-1999).]

Registered: Sep 1999
Location: Seattle, WA, USA
Posts: 37

caedmon...

New or not, there really isn't much excuse... Don't forget they have done this before under another company name and the road was never this bumpy!

...Joshua

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I'm a name not a #! Oh, wait a sec,... I guess I'm both...

Registered: Oct 1999
Location: Marshfield, WI, USA
Posts: 58

This is my first PDA so, I guess I cannot comment on Palm's service. I am just so excited to get my Visor Deluxe, I get uptight at the many reports of problems...Who knows.. maybe I will be the same way if mine has defects... But I will be silent about them.

Registered: Sep 1999
Location: Hong Kong
Posts: 200

Moose, I think you can't change topic lines once you post it. I tried to do it once and couldn't.

Registered: Oct 1999
Location: I'm not sure, but I see lots of lights everywhere.
Posts: 1287

I should mention that in spite of my first bad experience with the Visor(Graphite), I still love it! In fact my second Visor(Blue)should arrive in a week or two. If I didn't like it, I would have cancelled my remaining orders and told HandSpring to go to hell!

In fact to show you how crazy I am about the Visor, I even ordered another one last night(Orange). I didn't like the graphite as much as I thought I would. It looks kind of cheap and it shows dust very easily against the black. I find myself constantly brushing and polishing the thing. Could be that's why Palm went with Grey for it's cases. Maybe I'll end up selling it on ebay.