leojbramble
Member
Registered: Jul 2000
Location: Jersey City, NJ
Posts: 170 |
quote: Originally posted by homer:
You can't "burn" an LCD pixel as you can on a CRT monitor. As dequardo mentioned, it's most likely a 'dead' pixel that isn't "flipping". This is pretty common on a lot of laptop screens. Call up Handspring and see what they say.
I called Handspring Customer Service, who said they'd be willing to send a replacement, but that I could call tech support to try to figure out what the problem was first. Since there was no toll-free tech support number, I passed on that option and just ordered another.
Rather than provide customers with a toll-free number to try to resolve problems with tech support first, Handspring would rather just carelessly swap out new units willy-nilly? Bizarre...
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