Registered: Oct 1999
Location: Cincinnati, OH
Posts: 109

After I hotsync my Visor Deluxe to my Windows 98SE machine, the Visor's screen says "cleaning up" then I get a "Fatal Exception" and must reset. Nothign appears ine ither log about this, and everything appears to be hotsynced fine.

The last thing I put on my Visor was WordSmith.

Any ideas?

__________________
--
Trinition ([email protected])

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

quote:

---

Originally posted by Trinition
The last thing I put on my Visor was WordSmith.

---

__________________

God bless America, my home sweet home...

Registered: Mar 2000
Location: Cape Elizabeth, ME USA
Posts: 73

Fatal exception after HotSynch

1. Delete WordSmith from your PDA.
2. Soft Reset by putting the pin in the hole in the back of the PDA.
3. Check your PC version of WordSmith: It must be v. 1.0, not Beta.
4. Hit Start, hit Search, search for WordSmith.
5. Install entire program.
6. Re-install any Memos or Docs that didn't make it.
7. Call or e-mail Technical Support at Blue Nomad if this doesn't bring happiness.

Bruce, The PDA P.A.

Registered: Oct 1999
Location: Cincinnati, OH
Posts: 109

Still not working

I deleted WordSmith from my Visor Deluxe via the memory app, uninstalled it from my PC (and made SURE the directory was obliterated). I then reset everything and re-installed it. The HotSync is still crashing.

What else can I try? The HotSync log still says everything goes ok.

Registered: Mar 2000
Location: Cape Elizabeth, ME USA
Posts: 73

Fatal exception after HotSynch

Since you have the most advanced PDA with the most advanced Palm OS version, some programs written before these developments are incompatible and cause conflicts.

In this writer's experience, the culprit was a Hack that caused the conflict, so it was deleted, and the Fatal Errors stopped. I reluctantly eliminated HackMaster and all hacks, thinking I could live without them, and did not want to live with any more Fatal Exceptions.

If you have any, try deleting them, and attempting HotSynch again.

One could be scientific and perform a Hot Reset and delete everything. Reinstall the Palm Desktop, Soft Reset, then re-install all your programs one-by-one. HotSynch after each one. If you get a Fatal Error, you know the last thing you installed is the Devil.

Or call Technical Support, asking for the HotSynch Genius.

Bruce, The PDA P.A.

Registered: Nov 1999
Location:
Posts: 341

Are you running AvantGo?


Mike

Registered: Oct 1999
Location: Cincinnati, OH
Posts: 109

AvantGo?

Yes, I am? Is there a known problem with AvantGo?

quote:

---

Originally posted by dequardo
Are you running AvantGo?

Mike

---

Registered: Jun 2000
Location: Pembroke,MA
Posts: 307

Trinition... One thing to check and narrow things down a bit.

I had a similar problem. Click on your hotsync icon in the systray, choose custom and see if the Wordsmith conduit still exists. If so, then set it to not sync on your next hotsync. Then try a hotsync. Atleast you can take that out of the equastion. I had a similar problem.

You could also try this with Avantgo too. Good luck!

Registered: Nov 1999
Location:
Posts: 341

Ininstall AvantGo then reinstall it. Problem should go away.

Mike

Registered: Oct 1999
Location: Cincinnati, OH
Posts: 109

Didn't work

I tried this before, and I just tried again, but it didn't work. Before, I even tried exlcuding EVERY conduit and it STILL has a fatal exception.

quote:

---

Originally posted by LarryN
Trinition... One thing to check and narrow things down a bit.

I had a similar problem. Click on your hotsync icon in the systray, choose custom and see if the Wordsmith conduit still exists. If so, then set it to not sync on your next hotsync. Then try a hotsync. Atleast you can take that out of the equastion. I had a similar problem.

You could also try this with Avantgo too. Good luck!

---