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repair/replacement policy

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Topic: repair/replacement policy    
David Wilson-Okamura
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Registered: Sep 1999
Location: Saint Paul, MN
Posts: 2

Question

Anyone know what the repair/replacement policy on the Visor is going to be? In general, 3Com seems to have been very good in this area.

David Wilson-Okamura is offline Old Post 09-30-1999 09:52 PM
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Tiroth
Member

Registered: Sep 1999
Location: Urbana IL
Posts: 144

Post

The CSR I talked to said that any damage etc would be covered for a year. Damage to the LCD would incur a $75 charge. I believe that the 3com policy was to charge a $100 fee...is this correct? If it is, then it seems Handspring is offering a better warranty.

Tiroth is offline Old Post 10-01-1999 01:43 AM
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