potter
Member
Registered: Feb 2000
Location: SW Virginia
Posts: 290 |
Before you try the Hard-Reset route, check these out. On doing a quick scan of Palm-Gear I found the following program that claim to allow one to delete the Palm password: If you do go the Hard-Reset route, before doing so, make sure you have a good back up. Use Backup-Buddy or a similar program. (If not, minimally updated to the latest HotSync manager (v3.1.0H for MS Windows), which has an improved backup conduit.) Then after a fresh HotSync and the Hard-Reset, but before you HotSync again, do the following: Check your Backup directory; under windows usually C:\Palm\<YourHotSyncName>\Backup , but sometime C:\Program Files\Palm\<YourHotSyncName>\Backup . Where <YourHotSyncName> is something like the HotSync name your use on your Palm Device, usually shorten in some manner. My HotSync name, "Mark Potter" gets shortened to "potterm". Anyways, in the backup directory, check for the existence of a file "Unsaved_Preferences.PRC". If it does, it might not, move it out of the backup directory before you do the restoring HotSync. Why? Because the encrypted password is stored in one of the records in this file.
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