Registered: Mar 2001
Location:
Posts: 45

Error when trying to erase software

I get a strange error when I try to access my memory from the menu. If I try to get info, delete a file, or look at the files with PiMover, I get the following message

memorymgrnew.c,
line:4128, invalid handle

This all started happening when I installed Fireviewer 6. Any thoughts? I can still use the VDLX, and fireviewer works, and I can still hotsync. But doing any of the afore mentioned memory functions causes the error and I have to pull out the ol' reset pin.

Thanks

sledgehammer

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Try doing a warm reset (hold the Up button while pressing reset). Then see if Info or Delete work. If they do, I would remove Fire Viewer, soft reset, and try Info and Delete again. If the warm reset doesn't help, get a copy of Filez and try deleting Fire Viewer. You may also want to try the deleting Unsaved_Prefs file.

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God bless America, my home sweet home...

Registered: Sep 2000
Location: Raleigh, NC
Posts: 832

Mark - you should write a FAQ - I think you've seen almost every problem!

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

quote:

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Originally posted by dampeoples
I think you've seen almost every problem!

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Experienced most of 'em first hand as well...

__________________

God bless America, my home sweet home...

Registered: Mar 2001
Location:
Posts: 45

quote:

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Originally posted by MarkEagle
Try doing a warm reset (hold the Up button while pressing reset). Then see if Info or Delete work. If they do, I would remove Fire Viewer, soft reset, and try Info and Delete again. If the warm reset doesn't help, get a copy of Filez and try deleting Fire Viewer. You may also want to try the deleting Unsaved_Prefs file.

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Registered: Sep 2000
Location: Raleigh, NC
Posts: 832

Well, I didn't want to come out and say it - I'm working on my own growing list of 'Fatal's' as well

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

quote:

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Originally posted by sledgehammer
Now I am getting worried

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Understandably so...

I guess you're only alternative is a hard reset (unless you want to live with the errors ). Before you do, make sure everything is backed up... if you use BackupBuddy, you should be all set. If not, read this thread as it discusses using a freeware app called BackUpAll.

Once you're sure you've got everything backed up, goto your backup directory on the desktop and delete Fire Viewer and Unsaved_Prefs before re-syncing everything back to your Visor.

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God bless America, my home sweet home...