Registered: Feb 2000
Location:
Posts: 25

This is really bugging me. I hotsync, never had any troubles before in Windows 2000. Go on a trip for 2 weeks, come back, and the freaking thing says cannot establish connection to desktop.

I tried reinstalling the software, no dice.

This really sucks, I have NO IDEA what's wrong and I'm mad. The Visor works fine, the comp still works, why won't the hotsync work?!?

Help

Registered: Feb 2000
Location: SW Virginia
Posts: 290

Try doing a soft reset of your Visor. Sometimes this solves the problem with doing a USB HotSync.

Registered: Feb 2000
Location:
Posts: 25

it didn't work!

It didn't work.

I don't understand. I wonder if something went wrong with my Visor while I was gone even though it's working just fine by itself.

Or if the cradle just decided to die on it's own. I guess I'm going to have to test on my stepfather's win9x computer.
I'll write again if it worked on his comp.

Registered: Feb 2000
Location:
Posts: 25

Well his comp didn't work due to it being a crappy old Win95 with no USB support.

However! I fixed the hotsync thing on my computer. The cradle is fine, the windows is fine. It was the Visor itself that was at fault. I had to hard-reset the damn thing and twiddle with the palm desktop, but once I established it was working, I then restored all data from the backup module, and was able to resume normal hotsync operations.

So, a backup module is almost mandantory as it will work when the hotsync won't.

I do wonder what the problem was though.

Registered: Sep 1999
Location: New York, NY USA
Posts: 6

Some work from Handspring

Check out this link at Handspring. The soft reset solved my exactly-the-same problem:

http://www.handspring.com/support/t...d_working.jhtml

Registered: Jan 2001
Location:
Posts: 1

Thanks Bismarck.
I had the same problem with my Visor for the last two weeks. The hard reset solved my problem as well.
Kumaran