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Outlook problems after Win2k upgrade...HELP!

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Topic: Outlook problems after Win2k upgrade...HELP!    
shujaatk
Member

Registered: Oct 2000
Location:
Posts: 6

Hi All,
Everything worked fine till yesterday when i did a clean install of win2k. Now I cant send any mail from outlook.
I get an error message saying something like "relaying denied" etc.

I managed to receive mails by making a new .pst file.

this is what i've tried so far.....
reinstalled win 2000
hard reset
got the latest 2000 update from handspring.
searched older threads, but didnt really help.

Both times this problem happens after I HotSync, however one thing i didnt try is reinstalling outlook, hard reset, and then HotSync. In the mean time, I would REALLY apreciate if anyone can give me their thoughts on this.

thanks a lot.
-sak

[Edited by shujaatk on 10-17-2000 at 04:27 AM]

shujaatk is offline Old Post 10-17-2000 08:55 AM
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MarkEagle
VisorCentral Staff

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

"Relaying Denied" usually indicates a problem with the ISP/SMTP settings. It's a form of security that many ISP's use to prevent spam mail. Basically, an ISP will prevent email from an IP address that is not it's own (where the SMTP server is).

Are you absolutely sure all the Outlook settings for the email account are the same as they were prior to the re-install?

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MarkEagle is offline Old Post 10-17-2000 01:17 PM
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shujaatk
Member

Registered: Oct 2000
Location:
Posts: 6

Thanks for the reply.

yes i'm sure its right. Because the email account worked each time I did a clean install, but only until HotSynced....

does that make sense ??

shujaatk is offline Old Post 10-17-2000 02:14 PM
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