Registered: Nov 2000
Location:
Posts: 8

Platinum won't turn on

I recently turned my platinum on after not using it for a while, however it didn't respond. I replaced the batteries (although the old ones should still have had a bit of power left in), and it still didn't work.
I then did a soft reset and tried the power again. This time the Palm logo flashed on briefly then a message came up on the screen saying:

Erase all data?
YES - "up" button
NO - any other button

When I press any other button, this just switches back off again.
This happens every time I try to turn the thing on.
Also, it doesn't respond when I try to Hotsync it.

Can anyone help?

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Re: Platinum won't turn on

quote:

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Originally posted by Paul Stone
Erase all data?
YES - "up" button
NO - any other button

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