Registered: Dec 2001
Location: Israel
Posts: 3

Visor Edge Fault

My Visor Edge screen faded out completely after onlu 3 months.
It was not broken or scratched, just faded out "died".
Should i be stupid enough to pat $280 to replace the screen ?
I purchased it for $395...!

Registered: May 2001
Location: Chicago
Posts: 236

WOAH!!!!!
You should call tech support, and demand a free replacment.
that shouldnt happen to any product.
I am telling you shouldnt, dont, and i will hit you with a stick if you pay for a new screen.
Call them this very minute and try to be nice. tell them to replace it for free.


Good luck.

__________________
Hey baby before we start do you mind if we use my M505?
No not for that!!!!!!!!!!
Use it to reffer to PalmaSutra, silly???????

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Re: Visor Edge Fault

quote:

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Originally posted by Yosi Dratler
Should i be stupid enough to pat $280 to replace the screen ?

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Not when the Edge itself is currently selling for $249

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God bless America, my home sweet home...

Registered: Dec 2001
Location: Israel
Posts: 3

Hello, Buddies.
They came back to me by phone and offered me another deal:
To replace the faulty screen for $180 + Vat.
I still don't think i will agree !

Registered: May 2001
Location: Chicago
Posts: 236

Wow i think that is very shady!!!
Dont do it, I would go smack someone at Handspring!
I think that is so wrong, HS customer support has always rocked.
thats the reason i stick with HS. Its a customer freindly Firm. Plus they do alot of good things with charity.(PR)

__________________
Hey baby before we start do you mind if we use my M505?
No not for that!!!!!!!!!!
Use it to reffer to PalmaSutra, silly???????

Registered: Oct 2000
Location: Aberdeen, SD
Posts: 2531

quote:

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Originally posted by Yosi Dratler
Hello, Buddies.
They came back to me by phone and offered me another deal:
To replace the faulty screen for $180 + Vat.
I still don't think i will agree !

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__________________
-Joshua
Abortion: Darwinism at its finest.

Registered: Dec 2001
Location: Israel
Posts: 3

I read thoroughly the Handspring Co. Customer Support page but could't find any Email address to write to, only Phone no.'s.
Can somebody help me ?

Registered: Jul 2000
Location:
Posts: 3034

quote:

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Originally posted by Yosi Dratler
I read thoroughly the Handspring Co. Customer Support page but could't find any Email address to write to, only Phone no.'s.
Can somebody help me ?

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