underwhelmed
Member
Registered: Feb 2000
Location:
Posts: 34 |
I think I received 4 stylii by accident rather than by design; each time I called Handspring they had no record of my prior call (unbelieveably, they claim to have no way to track complaints or how the complaints are resolved) and they promised to "escalate" my request for a replacement (do you think they meant "accelerate"?). Moreover, I could tell by the packaging and the handwriting that all of my requests were fulfilled on the same day by the same person, who managed not to notice that they had come across my name and address before on that very day. I'm glad I got the replacements w/o having to pay the $15.95 plus an unbelieveable $8.50 in shipping, but the stylii still fall out and they don't compare in quality to even the backup stylus that Palm Pilot supplies with its products. (By the way, Palm supplies 2 stylii, Handspring only supplies 1.) Maybe accessories will be easier to obtain when they hit retail stores - projected for the end of this month, I hear.
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