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Outlook Express 5 not syncing

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Topic: Outlook Express 5 not syncing    
VoxDei
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Registered: Nov 1999
Location: New Hampshire
Posts: 195

Red face

I've had my Visor for two weeks now, and it's synced with Outlook Express 5.5 only twice . Here's what I've checked...

1) OE5 IS my default mailer and, as others have found, there's no "MAPI" setting box in the options to check off. When I try to reconfigure, though, I too get the "you've got to get it as your MAPI client" message that others have received. (There's not even a listing for "MAPI" in the OE5 help file!)


2) I've tried syncing with the conduit set both in "sync" mode and "desktop overrides" mode. Of the two times it has successfully synced, it has always been in "sync" mode.

3) I've got "all" set in the mail program itself, so it supposed to will send and receive everything.

4) I've sent mail before, but now I've just tried sending two test messages to myself, and they disappear from the Visor outbox, don't appear in my OE5 sentbox, and never arrive.

5) I've done a soft reset, to no effect.

6) I've checked these boards, but found no further information than I've included here.

7) I've checked Handspring's online FAQ and it reports the problem on the earlier OE5, but this is the latest...is that the problem? Now I'm wondering whether this is a problem with 5.5 and whether going back to 5.1 will solve the issue.

Your thoughts and suggestions are desparately requested!

Thank you.

[This message has been edited by VoxDei (edited 01-11-2000).]

VoxDei is offline Old Post 01-11-2000 01:48 PM
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VoxDei
Member

Registered: Nov 1999
Location: New Hampshire
Posts: 195

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RESOLUTION --

It seems that Outlook Express 5.5 WAS the problem. After uninstalling 5.5 and then reinstalling OE5, everything is syncing without any problem.

TAKE NOTE: Outlook Express 5.5 doesn't seem with recognize the hotsync conduits.

VoxDei is offline Old Post 01-11-2000 03:40 PM
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sih
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Registered: Oct 1999
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Posts: 84

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I think that OE 5.5 is not supported because it is the beta version..it comes with IE5.5 beta right.

sih is offline Old Post 01-12-2000 12:31 AM
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VoxDei
Member

Registered: Nov 1999
Location: New Hampshire
Posts: 195

Arrow

quote:
Originally posted by sih:
I think that OE 5.5 is not supported because it is the beta version..it comes with IE5.5 beta right.


Exactly right. OE 5.5 is part of the IE 5.5 beta package. Actually, it was good that this got me moving to uninstall the whole thing anyway. I had installed it on three different computers and found it to be EXTREMELY unstable. Now that I'm back to the "regular" IE 5.1, everything is noticeably better. Not to mention syncing without any problems!

VoxDei is offline Old Post 01-12-2000 12:58 AM
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