Registered: Dec 1999
Location:
Posts: 9

I bought a new computer (Win 98) and loaded the Handspring software. Using a USB cradle, I am unable to sync. I get a message stating the units cannot connect.

I have reloaded the software, tried switching USB ports, disconnected the other device on the other USB port, done a soft boot of the handheld and am ready to pull my hair out.


When I loded the software each time, I got an Excel error because my new machine does not have Excel, but that really should not be the problem.

I know the USB cradle is fine, becaue it worked fine yesterday with my old computer. Any ideas??

Addicted to Avantgo and missing it!

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

The only thing that uses Excel is the Expense conduit. Try disabling it in the HotSync manager and see if that helps.

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